Head of HR & Administration

Head of HR & Administration

Application deadline closed.

Job Description

CARE International Secretariat

  • Position Title: Head of Human Resources and Administration
  • Unit: CARE International Secretariat
  • Location: Flexible. Countries where CARE has a registered office and can host the role, and where the candidate has relevant work authorization.
  • Type of contract: Contract managed by your hiring office, following labour conditions and regulations adhered to by that office.


CARE International seeks a passionate and committed Human resource professional that is committed to equality and social justice to provide human resources and administration leadership. CARE’s vision is to seek a world of hope, inclusion and social justice; where poverty has been overcome and people live in dignity and security.

The Head of Human Resources (HR) & Administration is the Secretariat’s leadership position responsible for HR and Administration at the CI Secretariat, which maintains offices in Brussels, Geneva and London with about 50 staff based in approximately 15 countries across the globe. The position is responsible for overall HR and Administration strategy, policies, management, services and support for all Secretariat staff. The Head of Human Resources also actively promotes and enables a safe and respectful workplace culture that includes fulfilling specific gender equity, diversity, inclusion, and safeguarding commitments, as well as having a meaningful impact on the lives of our staff by enabling a supportive workplace environment where everyone can comfortably be themselves, and feel inspired and thrive, as part of a diverse global team.



  • Collaborate with senior leadership to promote a work environment in that encourages a team culture of learning, inclusion, creativity, and innovation, and one that promotes accountability, safeguarding and high performance.  Develop and maintain CI Secretariat employment-related policies and practices to ensure a high standard commensurate with sector-wide best practices and legal requirements, as well as CARE’s commitments to gender equality, diversity, inclusion and safeguarding.

Diverse, talented and inclusive teams

  • Work with leadership and managers to recruit, performance manage, develop and reward a diverse and inclusive team at the CI Secretariat.

Administrative Planning and Management

  • Manage the contracting process for staff ensuring alignment with policies; manage HR information systems and relationships.

Safeguarding and Transparency

  • Reinforce awareness and a support a culture of “zero tolerance” and accountability towards the global CI Safeguarding: PSHEA-CA policy. Manage grievance claims and support on investigating workplace related misconduct if/when required.
  • Collect and report into established systems any required HR and administrative data for the purposes of CI Secretariat performance and accountability.

A global diverse and inclusive confederation

  • Coordinate with CARE Members to ensure consistency across members where feasible, actively participate in the CARE HR Working Group and other relevant groups.

Qualifications & experience:

  • Relevant HR diploma or equivalent HR experience.
  • Experience in working to promote diverse and inclusive workspaces through recruitment, development, and retention.
  • Solid HR experience with successful and proven track records in global HR contexts bringing a minimum of ten years of progressively more responsible professional experience in HR & Administration management.
  • Experience in an International NGO required and interest and alignment with CARE’s mission, vision, and values.
  • Understanding of different labor markets as our operations cross over various operational contexts; sound knowledge of Swiss, Belgium and UK labor laws strongly desired. •
  • Strong track record of supporting organizational transformation.
  • Strong diplomatic skills and ability to build trustful relationship at all levels.
  • Proven commitment to and experience of promoting gender equality, inclusion and diversity, and Safeguarding, in international organizations.
  • Excellent communication and coordination skills in English. Arabic, French or Spanish would be an added advantage.
  • Strong reporting and analytical skills required.


  • A global citizen that seeks inspiration through working with others
  • Good listening skills
  • Excellent problem-solving skills
  • Passionate about social justice and eager to contribute where they can
  • Convinced that diverse workforces are more effective
  • Committed to equality and passionate about feminist principles

We are committed to preventing all unwanted behavior at work. This includes sexual harassment, exploitation and abuse, and child abuse. We expect everyone who works for us to share this commitment by understanding and working within the CARE International’s Safeguarding: Protection from Sexual Harassment, Exploitation and Abuse, and Child Abuse (PSHEA-CA) Policy and related framework.

CARE International has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or child by any of our staff, representatives, or partners. CARE International reserves the right to seek information from job applicants’ current and/or previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment the applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.

By submitting the application, the job applicant confirms that s/he has no objection to CARE International requesting the information specified above.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.


Please see the full job description

JD Head of HR and administration final

Interested and qualified candidates should submit their CVs and a covering letter of interest in English to cirecruitment@careinternational.org by 7 November 2022.

Only short-listed candidates will be contacted. Only candidates with the relevant work authorization will be considered.

More Information on CARE International is available at www.care-international.org.

CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.