IT Support Officer

IT Support Officer

Application deadline closed.

Job Description

The Gold Standard Foundation

Description

ROLE PURPOSE

This role is perfect for someone with basic IT support skills who has the desire to learn more about Azure and JAMF. You will be the first contact person for IT support issues, such as onboarding, permissions, basic security issues and helping with hardware problems. We are split into around half the company in the office and the rest remote.   The role will give you the opportunity to learn and be trained on Azure and other Digital Services. We strongly believe in employee development and are looking for a candidate keen to develop their skills and experience.

This is a remote position based in UK or Hybrid working from our Headquarters in Geneva,  Switzerland.

WHAT WE DO

Gold Standard is a standards body and thought leader that promotes the best that can be achieved in climate and development projects. It was established in 2003 by WWF and other international NGOs as a best practice standard to ensure projects that reduced carbon emissions under the UN’s Clean Development Mechanism (CDM) also delivered sustainable development benefits. Today, our standard, ‘Gold Standard for the Global Goals’, allows climate and development initiatives within carbon markets, corporate supply chains, and sustainable finance to manage, measure and maximise their impacts toward the Net Zero ambition of the Paris Agreement and the Sustainable Development Goals. Certification against the standard provides the confidence that these results are measured and verified, enabling credible impact reporting. ISEAL Code Compliant and backed by a broad NGO Supporter Network, Gold Standard has 2000+ projects underway in over 90 countries, creating billions of dollars of shared value from climate and development action worldwide.

OUR VALUES

  • PIONEERING

For almost 20 years, Gold Standard has shown how carbon finance can achieve its highest potential. We’ve created innovative new standards, programmes and tools that raise the bar for quality across a broader range of applications than carbon markets. We focus on those that have the most promise to contribute to our vision and mission, bringing them to market with the requisite planning and resources.

  • RIGOROUS

We build on our reputation for quality and rigour with more robust measurement of outcomes, stronger safeguards and greater impact across the Sustainable Development Goals. Our objective is to make rigour simpler and more achievable at scale.

  • COLLABORATIVE

We work with key partners who share our goals and complement our strengths. Our partnership strategy aims to move beyond working opportunistically as a delivery partner in favor of collaborating in long-term strategic synergy.

  • TRANSPARENT

We were established to bring confidence, trust, and accountability to carbon markets. We will continue to take strides to improve transparency in our own processes, in the broader market and in non-market mechanisms.

The Gold Standard Foundation is looking to build our team with exceptional people who are excited and driven to shape and deliver this ambition and uphold our values.  We are now seeking an IT support officer to expand our Digital Systems Team.

YOU WILL BE RESPONSIBLE FOR:

  • Working with other teams to help improve Digital processes
  • Managing the helpdesk to provide support to Employees
  • Working with laptops, Windows and Mac
  • Follow and develop new processes for Digital
  • On/Off Boarding of GS Staff
  • Working with security to close down digital threats
  • Support office digital systems

YOU WILL BRING TO THE ROLE:

  • Experience in Windows and Mac OS
  • Experience of how Azure AD works at a basic level
  • Jira/Confluence use or other PM and Wiki tools
  • Jira Service Desk experience would be great
  • Strong communication skills, verbal and written communication
  • Experience of IT support or a keen interest in basic IT problem solving
  • JAMF experience would be great, but not essential
  • Azure AD experience would be great, but not essential

YOU WILL HAVE THE OPPORTUNITY TO LEARN AND GROW BY:

  • You can learn new skills and techniques by working on different projects and collaborating with your colleagues.
  • Be part of growing and developing Digital Systems team.
  • Working within an internationally leading environmental standard at the cutting edge of climate and sustainable development action.

WHAT WE OFFER:

Other benefits to working at Gold Standard include:

  • A mission-driven organisation working at the leading edge of climate and sustainability
  • Rewarding work in a dynamic non-profit environment
  • A collaborative workplace within a multicultural team
  • An ambitious, agile and flexible environment

CLOSING DATE

Applications for this role will close on 16th May 2023 . Successful candidates will be contacted for an interview.

APPLICATIONS

Please submit a 1-page cover letter explaining why you want to work for the Gold Standard and a CV through our recruitment portal.

EQUAL OPPORTUNITIES

Gold Standard provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, background, religions, beliefs, ability status, and all other diversity characteristics.