About us

LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. Since 1952, we support refugees and other people affected by crises through projects including livelihoods, education, protection and social cohesion and emergency operations. In 2021, we supported more than 3 million people thanks to our 8,000 staff and 20 country programs.

To profile LWF World Service as a humanitarian and development actor, a trustworthy partner and a quality employer, we are looking for a consultant or a communication agency to support us with the development of a subsite. This project is part of a global process of developing and running a new website and subsites for the organization. The new website and templates for subsites have already been developed.

We are looking for a consultant or an agency that can manage the project of creating a new subsite for World Service based on the existing template. This includes gathering and editing content, creating and populating pages. The role of a Subsite Content Manager is key in running this process.

Project specifics

Design:

• The subsite should be developed according to an existing template and in line with the main website https://www.lutheranworld.org/
• Visual guidelines are available: https://www.lutheranworld.org/resources/document-lwf-visual-identity-guidelines
• The subsite is static and does NOT include features such as a blog, online shopping, donation tool.

Content:

• The subsite will have approximately 35-40 pages
• Content will be based on existing documents (Annual Report, 2019-2024 Strategy, fact sheets)
• Pictures are available but will have to be selected, edited and cropped according to available guidelines
• Supporting documents are available upon request (subsite brief)

Tasks

• Establish communication channels and feedback mechanisms (probably through MS Planner) for the project in consultation with the main LWF World Service focal point
• Establish a plan for the whole process (content gathering, content editing, sub site pages creation, maintenance)
• Liaise with Country Programs and LWF World Service teams to gather quality content for the sub site including texts, pictures, hyperlinks and relevant documents
• Communicate regularly with focal points on the follow up of the project
• Define the subsite’s structure and information architecture
• Edit and adapt content shared by Country Programs and LWF World Service teams to ensure consistency and common style between the sub site pages and to ensure it reflects the needs and principals of digital communication and search engine optimization (SEO)
• Select, crop and edit pictures according to available guidelines

Profile requirements

• Five years of experience in project management (maintaining a schedule, looking for information, keeping to deadlines)
• Five years of experience in digital communications including:
  • Experience working with content management systems
  • Experience editing online content
  • Basic technical knowledge of HTML
  • Knowledge of SEO
• Native or proficient communicator in English. French and/or Spanish would be an asset
• Familiarity with the humanitarian and development sector would be an asset

Deliverables

• A project plan including:
  • Timeline and milestones
  • Description of the structure and information architecture of the new website
• Budget
• Subsite

Timeframe

• To be discussed based on a proposed methodology

How to apply 

Your application should include:

• Letter of motivation
• Current CV with portfolio and/or references
• Brief outline of the suggested methodology and estimated budget