Social Media and Digital Officer

Social Media and Digital Officer

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Context & Mission

The Social Media and Digital Officer is part of a team of six people who run the digital communications and fundraising activities for MSF Switzerland. The officer is responsible for establishing the social media goals and yearly planning and implements the planned activities.

The officer is responsible for MSF Switzerland’s presence in french speaking social media with a particular focus on Facebook, Instagram, TikTok, YouTube and aim at reinforcing and developing the online presence of MSF Switzerland in coordination with the MSF Zürich office and OCP.

The officer conducts digital communications projects and campaigns, monitors social media statistics, creates social media contents and produces reporting. The officer proposes activities in order to improve the qualitative and quantitative performance of the online presence of MSF Switzerland.

Upon request of the Head of the Digital Engagement unit, the officer can take up any specific project or campaign related to the digital activity.

Main responsibilities

Project Management

  • Implement digital projects and determine strategy/objectives
  • Develop recommendations and liaise with external/internal actors to ensure a good and timely execution
  • Act as a backup with the other digital project officer

Social Media

  • Plan and implement MSF Switzerland’s social media strategy for all French contents
  • Coordinate with Zürich Office to ensure consistency and timely execution on CH Social Media channels
  • Act as a point person and implementer for French activities on Facebook, Instagram, Linkedin and TikTok
  • Monitor daily and run ad-hoc analysis of social media statistics and produce reports
  • Proactively improve and drive MSF’s presences on social media
  • Act as a point person with MSF movement and specially with OCP for social media activities
  • Act as a backup with the other digital project officers


  • Advise, train and guide the other units of the department in their digital activities.
  • Act as a backup with the other digital project officers.

Online Fundraising

  • Support and drive the online fundraising activities in social media and aim at reaching annual objectives in online fundraising.
  • Act as a backup with the other digital project officers.


  • Follows the contexts of the countries where MSF intervention takes place.
  • Participates in the development of the annual activity plan of the department.

Your profile


  • University Degree (Masters) in Marketing/Digital Marketing or Communications.


  • Several years of experience working in digital marketing and/or communications, preferably in the non-profit environment
  • Demonstrable track record of success in past experience


  • Native French speaker
  • Fluent in English
  • Knowledge German is a plus

Skills / technical competencies

  • Project management, ability to work with a multidisciplinary team, especially for online projects (graphic editors, writers, agencies, etc.)
  • Very comfortable working with multimedia contents
  • Profound understanding of social media (including community management)
  • Good understanding of principles of online advertising and email marketing campaign
  • Good understanding of major digital technologies

Personal qualities

  • Excellent written and verbal communication skills
  • Strong project management skills
  • Solution and result orientated working
  • Good problem-solving skills
  • Team player and people skills
  • Ability to work independently and as well as collaboratively
  • Ability to be flexible and work in a dynamic environment
  • Must know how to communicate on all levels
  • Strong interest in humanitarian action; understand and support MSF’s core values

Working conditions

  • Open-ended contract
  • Full time (40h/week)
  • Working place: Geneva
  • Ideal Starting date: 04.07.2022
  • Gross annual salary: from CHF 84’814.- to CHF 97’650.- (salary commensurate with equivalent experience and internal salary grid)

How to apply

Candidates submit their application following the requirements:  CV 2 p. max. – letter of motivation 1p. max. – in English.

Deadline for application is June 6th, 2022.


The applications will be treated confidentially.

Only short-listed candidates will be contacted.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together for the social mission of MSF to create better outcomes for our patients and the communities we work with.

We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will, therefore, undergo reference checks.