Front desk support officer

Front desk support officer

La date limite pour postuler est passée.


DCAF – Geneva Centre for Security Sector Governance


DCAF – Geneva Centre for Security Sector Governance is dedicated to improving the security of states and their people within a framework of democratic governance, the rule of law, respect for human rights, and gender equality. Since its founding in 2000, DCAF has contributed to making peace and development more sustainable by assisting partner states, and international actors supporting these states, to improve the governance of their security sector through inclusive and participatory reforms. It creates innovative knowledge products, promotes norms and good practices, provides legal and policy advice and supports capacity‐building of both state and non‐state security sector stakeholders.

DCAF’s Foundation Council members represent over 50 countries and the Canton of Geneva. Active in over 70 countries, DCAF is internationally recognized as one of the world's leading centres of excellence for security sector governance (SSG) and security sector reform (SSR). DCAF is guided by the principles of neutrality, impartiality, local ownership, inclusive participation, and gender equality. For more information visit and follow us on Twitter @DCAF_Geneva.

For our Human Resources Unit, we are looking for a proactive and dynamic individual to be our next:

  • Front Desk Support Officer (100%)
  • Location: Geneva
  • Starting date: September 2022
  • Duration: Permanent


The Front Desk Support Officer will report to the Head of Human Resources. She/he will support DCAF organisation with all activities linked to our reception and office space and will provide administrative support.



  • Welcome and orient DCAF employees and visitors, and perform all kind of related reception desk duties
  • Organise and coordinate new joiners’ first days at DCAF, provide guidance and support
  • Provide and follow-up on all sorts of individual requests for support and assistance
  • Organize logistics for meetings, conferences and workshops
  • Liaise with technical external providers, Embassies and Missions as requested
  • Provide 1st level technical support with IT/technological office, and ensure good functioning of office equipment
  • Organize conference rooms booking and meeting rooms preparation

 Office Space

  • Assist the person in charge of space & offices allocation in organizing DCAF workspace at the Maison de la Paix
  • Support with office moves and perform other small maintenance interventions
  • Ensure security aspects in the building

Administrative support

  • Provide administrative support on an ad hoc basis


  • Relevant professional experience working in a similar role in an international working environment
  • Knowledge of Geneva and related administrative context
  • Amiability, empathy, discretion
  • Very strongly customer-oriented
  • Excellent and proven interpersonal skills
  • A proactive and “hands on” approach and a solution-oriented attitude
  • Attention to details, accuracy
  • Multitasking, flexibility, patience, autonomous
  • Strong communication skills, fluent in French and English -other language an asset
  • Swiss or EU citizenship or a valid work permit for Switzerland at the time of application is a pre-requisite.


  • a rewarding, dynamic and challenging work experience.
  • the chance to be part of a multicultural team of supportive, hardworking and values-driven people.
  • the chance to contribute to improving security of states and their people within a framework of democratic governance, the rule of law, and respect for human rights.

If you think you are a good match for DCAF and the position advertised,

  • Apply online at, enclosing:
    • a one-page motivational statement in English describing your relevant experience and what you can bring to DCAF
    • a concise CV (maximum two pages)
  • Complete the following assessment: This online assessment, powered by AssessFirst, is made of three questionnaires and takes 45 minutes to complete. It will be considered as being part of your application. Upon completion of the assessment, you will receive a personal report and discover what makes you a unique candidate!
  • Deadline for applications: 14 June 2022

DCAF is committed to equality of opportunity and encourages applications from all qualified candidates regardless of sex, age, disability, gender identity, religion, or ethnicity.

Individuals who seek to serve with DCAF in any individual capacity will be required, if short-listed, to complete a self-attestation stating that they have not committed or been convicted of any criminal offence and have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.

Please note that only candidates who have both applied online and taken the online assessment by 14 June 2022 will be considered.