Global People Manager

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Public Services International


PSI is a global trade union federation with offices in 15 countries across the planet. We are looking for an experienced and motivated Global Personnel Manager to lead the development and implementation of strategic and operational personnel tools and practices to support the achievement of the organisation’s objectives.

Working in a vibrant multicultural workplace, the successful candidate will possess at least 10 years’ experience in senior personnel management, with demonstrated success in developing global policies and implementing HR procedures and systems, at Head Office, Regional Offices and Country Offices.. He/she has proven experience in People management; setting salary scales wage scales and leading collective bargaining; recruitment and onboarding; promoting employee engagement and wellbeing.

Main Responsabilities:

People Management

  • Lead PSI’s strategic personnel functions including planning, staff development, succession planning and personnel risk analysis in all PSI locations.
  • Manage the operation of PSI’s global personnel systems and processes, including recruitment and on boarding of new staff, compliance with employment laws ( globally, in all the regional and country offices) and regulations, compensation and benefits..
  • Develop policies and processes to promote health, safety and wellbeing at work, provide training and professional development, support staff performance assessments
  • Support PSI staff in regions and head office for their staff management functions, including supervision, professional development, and performance management
  • As part of the SMT, participate in all the internal negotiations with staff representatives.
    Contribute to finance reports and budget preparation ( globally)with Finance.
  • Oversee day-to-day personnel management at head office
  • Actively engaged with the change management process and organizational design to increase operational effectiveness.
  • Act as Global People Business partner for all the regional offices, in all matters related with People.


Education, knowledge and experience:

  • College or university degree related with HR management
  • At least 10 years’ experience in a senior personnel management position within a membership-based organisation, trade unions, civil society or equivalent with demonstrated success in developing procedures and implementing systems and tools to support the organisation
  • Demonstrated experience with strategic planning at management level.
  • At least 5 years’ experience in team coordination staff management
  • Demonstrated capacity to coordinate with different stakeholders ( Geographically remote)
  • Experience with information tools for staff management, as HRIS


  • Excellent organisational and coordination skills including the ability to multi-task, respect deadlines and manage competing priorities in a complex environment.
  • Significant experience in providing advice on complex employee relation issues
  • Problem-solving, change management and decision-making skills
  • Strong team player, able to communicate with colleagues from diverse backgrounds
  • Initiative and ability to plan, work autonomously and in teams
  • Excellent interpersonal skills, ability to manage relationships in a multicultural environment
  • Good judgment and political sensitivity
  • Understand the role and values of trade unions and civil society organisations in an international context including PSI’s political objectives


  • High level English and strong working French
  • Working Spanish desirable

The ideal candidate will have experience in a trade union or NGO environment and will be motivated by social change. S/he will thrive in supporting others to achieve results and be a good communicator. S/he will have excellent organisational, problem solving, change management and decision-making skills, and be comfortable operating across cultures.

The position will be based in PSI head office in Ferney-Voltaire, France (next to Geneva).

Only successful candidates will be contacted.

How to apply

Interested candidates are invited to send a cv in English to subject “Global People Manager” by 12th May 2024.