Communications Service Provider

Communications Service Provider

Application deadline closed.

Job Description

Global Alliance of National Human Rights Institutions (GANHRI)



Procurement of services for the development and implementation of a 3 year Communication and Visibility Strategy and Action Plan for the European Union funded and GANHRI implemented project Capacity Building of National Human Rights Institutions – Phase 3 (NHRI.EU.3).


The Global Alliance of National Human Rights Institutions (GANHRI) is the global network of National Human Rights Institutions (NHRIs), which are independent state bodies with a constitutional and/or legislative mandate to protect and promote human rights. To date, more than 100 NHRIs exist worldwide, 78 of them being in full compliance with the United Nations Paris Principles.   

GANHRI is lead implementing agency for the EU funded project Capacity Building of National Human Rights Institutions - Phase 3 project (NHRI.EU.3). GANHRI’s co-implementing partners are  

  • Africa-Network of African National Human Rights Institutions (NANHRI)  
  • Americas-Network of the National Human Rights Institutions from the Americas  (RINDCHA) 
  • Asia-Pacific- Asia-Pacific Forum of National Human Rights Institutions (APF)  
  • Europe- European Network of National Human Rights Institutions (ENNHRI) 

The project’s overall objectives is to: Enhance the role of National Human Rights Institutions (NHRIs) and their global and regional networks in promoting and protecting the human rights of all individuals, with further objectives being to: 

  • Strengthen NHRI’s effectiveness to protect and promote human rights defenders and civic space; support and protect NHRIs when under threat in line with the 2018 Marrakech Declaration and follow-up frameworks. 
  • Strengthen the accreditation process and support the work of the Sub-Committee on Accreditation (SCA).  Support the establishment, strengthening and accreditation of NHRIs to be in compliance with the Paris Principles. 
  • Enhance NHRIs’ effectiveness in identified thematic areas to advance sustainable development through human rights.
  • Continue strengthening GANHRI and the four regional networks, including their secretariats, to be able to better serve and support their member NHRIs.   

The project is being implemented between 2022 and 2025.   

Scope of Engagement 

To increase project visibility and public awareness of the NHRI.EU.3 Phase 3 project. The Communications Service Provider is envisaged to provide support at numerous stages of the project life-cycle, commencing from August 2022.  

Preparation period: August – September 2022  

The Service Provider will undertake the following key deliverables:  

Deliverable 1  

To formulate a Communication and Visibility Plan of Action with the following foci: 

  • Details on communications objectives, expected results, target audiences, communications channels, resource, etc. The plan will consider, amongst other things, EU Communication and Visibility Requirements, prior GANHRI communications and strategic plans as well as consideration for project implementing partners communications approaches 
  • Monitoring and evaluation framework (with specific indicators / targets)  
  • Visibility guidance to be used by all project partners  
  • Detailed communications workplan for 1 year period (September 2022 – August 2023) as well as an overview workplan for the entire project  

Deliverable 2  

To provide strategic guidance on the effective implementation of the Communication and Visibility Plan of Action

  • Effective usage of human resources to implement communications activities in most optimal and cost-effective manner  
  • To determine a mechanism in which GANHRI can be most responsive to their co-implementing partners efforts to communicate effectively its activities  
  • Determine communications approach for thematic areas of implementation as well as guidance on how best to engage on communicating potentially sensitive project implementation activities 

Deliverable 3  

To implement key communications start-up activities and key targeted project communications activities  

  • Project ideation. Develop project logo, imagery and slogan. (Working with selected graphic designer to determine final approach)  
  • Advice on layout for various communications templates (Banner, letter, report, publication, flyer, PPT, Progress reports, etc.)  
  • Review of project flyer content  
  • Targeted activities to communicate  

Implementation period: During the implementation phase at global level and 4 regional networks (project dates tbc) 

  • Tasks to be determined on an ongoing basis in collaboration with GANHRI 
  • Strategic oversight  

Submission of bids

The Technical Offer must include the following documents:

  • Letter of Interest;
  • Company/institution profile including a brief description (up to 2 pages) of the company
  • CVs of professional(s) that will be engaged;
  • Bidders should submit a reference list (at least three implemented projects similar to the subject of the tender);
  • Copy of Company’s/Institution’s Registration Certificate.
  • Service Tender Submission Form (Annex II)

In addition to the technical requirements above, the following need to be provided:

  • A concept note/presentation of up to 2 pages, elaborating the proposed methodology for addressing and undertaking the activities to implement the work as described in Annex I Terms of Reference;
  • Three samples of Communication Strategies and Action Plans, preferably for similar projects, Proposed Timeline, which should allow at least one week for xx review and comments before finalisation;
  • List of references for relevant activities implemented over the past 5 years demonstrating relevant experience in the subject matter;
  • Portfolio of work relevant to the Terms of Reference, Annex I.

Offers need to be submitted via e-mail to by 17 July 2022, 17:00 CET indicating tender reference number the bidder is applying for (Ref: P1140).  Considering the size of technical offers subject to this tender and the email limit, the offers should be submitted via We Transfer or similar tool.