Communications Associate

Communications Associate

Application deadline closed.

Job Description

Centre of Competence on Humanitarian Negotiation


About the Centre of Competence on Humanitarian Negotiation

The Centre of Competence on Humanitarian Negotiation (CCHN) was founded in 2016 as a joint initiative of five organisations: the United Nations High Commissioner for Refugees (UNHCR), the World Food Program (WFP), the International Committee of the Red Cross (ICRC), Médecins sans Frontières Switzerland (MSF Switzerland) and the Centre for Humanitarian Dialogue (HD).

Our aim is to facilitate the capture, analysis, and sharing of experiences and practices around humanitarian negotiation and to provide a space for dialogue across humanitarian organisations. At the core of our activities is the CCHN community of practice, a global community of humanitarian negotiators working at the frontlines of humanitarian action.

The CCHN is administratively hosted by the ICRC and is based in Geneva, Switzerland.

Purpose of the position

The Communication Associate contributes to the implementation of the CCHN communication strategy by providing support to content production, social media and website management, digital community engagement, event planning, and other projects.

The Communication Associate reports to the CCHN Head of Communication and works closely with the CCHN Communication Officer.

Please note: this is a paid trainee position, as per ICRC policy. The contract duration is of 12 months (non renewable) starting in January 2023 or as soon as possible. The position is based in Geneva, Switzerland.


  1. Social media management
  • Transpose the CCHN’s communication strategy and editorial calendar into a coherent social media plan.
  • Populate the CCHN’s social media channels with relevant and informative content through different type of media (text, photo, audio-visual, etc).
  • Monitor social networks, respond to enquiries, and engage with followers.
  1. Support to content production

Work closely with the CCHN Communication Officer in the production of engaging digital content, including by:

  • Contributing actively and creatively to the team’s content planning
  • Drafting or translating content into French (and potentially into other languages) where needed.
  • Designing visuals and infographics.
  • Editing video materials.
  1. Website management
  • Help create and update webpages on a WordPress-based website.
  • Monitor pages and sections on the website that require updating, fixing, or improvement.
  • Proofread website content that is automatically translated in French by the WordPress plugin.
  • Help improve the CCHN’s Search Engine Optimisation (SEO) performance by managing metadata.
  1. Monitoring and analytics
  • Collect, store, analyse and share data gathered from communication platforms (social media, the CCHN website, email marketing...).
  • Support the communication department in making informed decisions about content production based on the data gathered.
  1. Other communication support
  • Contribute to the organisation of CCHN events and/or support CCHN's participation in other online and in-person events.
  • Assist in or manage other small projects as required.

Skills and qualifications

  • Completed advanced university degree in communications, journalism, translation; or a combination of a degree in a different domain and some experience in a communications role.
  • Top-notch English and French language skills, with an emphasis on grammar and spelling. Spanish and/or Arabic language skills are an asset.
  • Good graphic design and/or video-editing skills.
  • Experience managing and monitoring social networks; at ease with social media content and trends. Experience in online community management is an asset.
  • Capacity to convey key messages in a simple and effective way across different media.
  • A creative mindset; able to come up with engaging content ideas.
  • Some experience managing websites and monitoring website analytics is an asset.
  • Capable of managing small projects autonomously and happy to work as part of a close-knit team.
  • Interest and motivation to work in the humanitarian sector.


Please fill in this online form by 31 December 2022 (applications sent by email will not be considered). Feel free to include samples of your digital content creation work if relevant.

You may be invited to take a short test as part of the recruitment process.